Terms of Service
Omnisio is NOT a medical device. Read Section 2 carefully. By using Omnisio you accept these Terms and the related Privacy Policy. If you do not agree, do not use the app.
1. Agreement
By using Omnisio ("the app", "the service"), provided by Oney Finansal Danismanlik Turizm ve Dis Ticaret A.S. ("Omnisio", "we"), you agree to these Terms of Service. If you do not agree, do not use the app.
You must be at least 16 years old to use Omnisio.
2. Omnisio Is NOT a Medical Device
This is the most important section of these Terms.
Omnisio is a wellness and fitness tracking application. The app and any connected wearable hardware are:
- ✓ FOR informational and wellness tracking purposes
- ✗ NOT intended to diagnose, treat, cure, or prevent any disease
- ✗ NOT FDA-cleared
- ✗ NOT CE-MDR certified
- ✗ NOT TITCK-registered as a medical device
You agree:
- You will NOT rely on Omnisio for medical decisions
- You will consult a qualified healthcare professional before acting on any wellness insight from the app
- In a medical emergency you will NOT use Omnisio — you will call your local emergency number (112 in EU/Turkiye, 911 in US)
- The metrics shown (recovery, HRV, sleep stages) are estimates from consumer-grade sensors and may be inaccurate, missing, or delayed
3. Wearable Hardware
The wearable device Omnisio pairs with is a CE-marked consumer wellness tracker for general lifestyle use. It is not a medical device. Hardware accuracy, battery life, and connectivity are governed by the manufacturer's own terms — not by Omnisio.
4. Subscriptions and Free Trials
4.1 Subscription Tiers
- Pro (Monthly / Annual) — Full wellness suite, AI insights (optional)
- Elite (Monthly / Annual) — All Pro features + extended analytics
Current prices are shown in the app and on the App Store at the time of purchase.
4.2 Free Trial
Some plans may include a free trial period (e.g. 7 days). Apple may not offer the trial to users who have previously used a free trial on this or related products. The trial converts to a paid subscription automatically unless cancelled at least 24 hours before it ends.
4.3 Auto-Renewal
Subscriptions automatically renew at the end of each billing period. The same price will be charged to your Apple ID. To manage or cancel: iOS Settings → Apple ID → Subscriptions → Omnisio.
4.4 Refunds
Refunds are governed by Apple App Store policies. Omnisio cannot directly issue refunds for Apple-billed subscriptions; please request via Apple Support.
4.5 Price Changes
We may change subscription prices with 30 days' notice via in-app banner and email. Continued subscription after the change date constitutes acceptance.
5. AI Features and Consent
Optional AI features (Today's Insight, Food Scanner) require your explicit consent. By accepting the AI Consent Screen you agree that:
- Anonymized health summaries (or, for Food Scanner, your food photo) will be sent to Google Gemini AI via the fal.ai infrastructure
- Google and fal.ai will process this data per their own terms (linked in our Privacy Policy)
- You may revoke consent anytime in Settings → Privacy → AI Personalization
- Past AI requests cannot be recalled but no further data will be sent after revocation
If you do not consent or you revoke consent, the AI features are disabled — the rest of Omnisio continues to function normally.
6. Acceptable Use
You will NOT:
- Use Omnisio for any medical, clinical, or diagnostic purpose
- Reverse engineer, decompile, or attempt to extract source code
- Use automated tools to scrape data from the service
- Share your account with others or operate multiple accounts to abuse trial offers
- Use the service to harass, threaten, or defame others
- Upload illegal, harmful, or copyright-infringing content
- Circumvent rate limits, security, or paywalls
We may suspend or terminate accounts that violate these terms.
7. Intellectual Property
Omnisio and all original content, features, and functionality are owned by Oney Finansal Danismanlik Turizm ve Dis Ticaret A.S. and protected by copyright, trademark, and other laws.
You retain ownership of the wellness data you generate. You grant Omnisio a worldwide, royalty-free license to process this data solely to provide the service to you.
8. Disclaimers and Limitation of Liability
THE APP AND SERVICE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED.
We do NOT warrant that:
- The app will be uninterrupted, secure, or error-free
- The wellness insights will be accurate or suitable for any particular purpose
- The wearable hardware will perform reliably
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- We are NOT liable for any indirect, incidental, special, or consequential damages
- Our total liability for any claim is limited to the amount you paid Omnisio in the 12 months prior to the event giving rise to the claim
- We are NOT liable for medical injuries, missed diagnoses, or adverse health outcomes resulting from reliance on the app
Nothing in these Terms limits liability that cannot lawfully be limited (e.g. death or personal injury caused by negligence under Turkish law).
9. Privacy
Your data is processed according to our Privacy Policy. By using the app you acknowledge that policy.
10. Account Termination
You may delete your account anytime in Settings → Data & Privacy → Delete. Deletion is permanent after a 30-day grace period.
We may terminate or suspend accounts that violate these Terms with reasonable notice (or immediately for serious violations).
11. Changes to These Terms
We may update these Terms. Material changes will be notified via in-app banner and the "Effective Date" updated above. Continued use after the effective date constitutes acceptance. If you disagree, stop using the app.
12. Governing Law
These Terms are governed by the laws of the Republic of Turkiye. Disputes are resolved in the courts of Istanbul, Turkiye, unless mandatory consumer protection law in your jurisdiction provides otherwise.
13. Contact
- General: support@omnisio.app
- Legal: legal@omnisio.app
- Privacy: privacy@omnisio.app
- Phone: +90 532 666 00 77
- Mail: Oney Finansal Danismanlik Turizm ve Dis Ticaret A.S., Esentepe mah, Kore Sehitleri cad, Yonca Apt A blok No:1-3, Kat:1, Daire:6, 34394 Sisli/Istanbul/Turkiye